Frequently Asked Questions
Q: What kind of footage should I send?
A: Anything that makes you smile or tear up! Phone videos, short clips, voice memos, and even still photos all work beautifully. Real, everyday moments are what make these films shine—don’t worry about perfection.
Q: How do I send my files to you?
A: After booking, I’ll send you a link to a secure folder where you can easily upload your videos and photos from your phone or computer. No tech stress required!
Q: What if my clips aren’t great quality?
A: That’s totally okay. These films are about feeling, not flawlessness. I’ll clean up what I can during editing, and sometimes the grainy, wobbly footage is what hits hardest.
Q: Can I include voiceovers or personal audio?
A: Yes! You can record a short message, voice memo, or even background chatter from a favorite moment. Personal audio makes these films extra special.
Q: How long does it take to receive my video?
A: Turnaround is typically 2–3 weeks from when I receive all your footage and info. Rush options are available if needed—just ask!
Q: Will I be able to download and share the video?
A: Yes! You’ll receive a high-res digital download, plus a shareable link you can text or post on social media.
Q: Do you offer gift options?
A: Yes! Keepsake films make incredibly thoughtful gifts for birthdays, Mother’s Day, anniversaries, or baby showers. Just let me know at booking and I’ll help you set it up.
